Empowering Residents & Providing Outstanding Results

February 13, 2017

Here are the interview questions answered by Dr. Rebecca Webster featured in Strictly Business.

Give me a brief description of the Short Term Rehabilitation department at Douglas County Health Centers.

Skilled nursing and rehabilitation services are necessary when a person needs experts in nursing and rehabilitation to manage their recovery after a hospital stay or elective surgery. Rehabilitative therapy is given for a short period of time, typically for a few weeks; but can continue up to 100 days. At DCR, individuals stay in one of our 20 modern private rooms on the short term unit. All short-term stay individuals at DCR enjoy complimentary transportation to medical appointments, customized meals, recreational services, rehabilitative services –such as speech, physical and occupational therapy, and individual’s care planning initiated within 24-hours of admission. As the skilled medical director, I provide personalized medical care here at DCR for ease of care with an enhanced level of personal attention.

Physical Therapy is much more than strengthening; it promotes cardiac and respiratory wellness, pain modalities, balance training, and overcoming walking (gait) problems.

Occupational Therapy is much more than adaptive equipment instruction; it’s grooming, dressing, toileting, bathing, range of motion, edema management, and everything else to get you functionally ready to get home safe and as quick as possible.

Speech Therapy is much more than communication; it’s swallowing and complex problem-solving strategies.

Do you have a business philosophy or mission statement?

DCHC focuses on the needs of our community, especially Individuals who might fall through the cracks of today’s fragmented healthcare system. Often DCR is the only facility equipped to say “yes’.

As a Geriatric-Palliative specialist, I strive to deliver interdisciplinary care in all areas of my practice. I go directly to where they live; whether in their home or in a skilled rehabilitation or long term care facility. In caring for individuals with serious illness, I strive to effectively harmonize their care to align with their values, goals and preferences.

In what ways are you actively working to address the needs of those you serve?

At DCR, we assesses an individual’s knowledge, skill, and confidence for managing one’s own health and healthcare. Every team member is pro-active and foster the skills required for them to successful go home and their confidence to do so.

Tell us about your new position with Methodist Hospital and how that will have a positive impact on the short term rehab department.

It’s so exciting.

Methodist is launching an innovative house calls program that will boost quality of life by adding an extra, personalized layer of support. This new partnership will provide individuals at Methodist Physicians Clinic who are facing serious illness like CHF, COPD, or advanced dementia access to specially trained clinicians who will visit individuals in their homes. This house call program is led by me. The House calls team specializes in improving quality of life and avoid unnecessary or unwanted emergency room and hospital visits. The House call program is focused on providing an extra layer of support to these individuals so they can have the highest quality of care possible, including the ability to be seen in their home and have access 24-hours a day, 7-days a week. Our clinicians guide patients and caregivers through difficult and complex treatment choices. The House calls team is experts in providing patients with relief from symptoms, pain, and stress of a serious illness.

What are the unique characteristics, most sought out or distinctive services, and strengths of your team, offerings, and institution in general that sets you apart from other area/nationwide facilities?

-stable dedicated staff

-great central location sandwiched between UNMC and the VA in midtown

-outstanding dementia care

-well staffed and integrated therapy team

-excellent patient-nurse ratios which are linked to better quality outcomes

-in-house pharmacy which allows for rapid medication administration and multiple daily IV antibiotic

dosing. You see, the standard of care in Omaha and across the nation is that a STAT medication takes typically two-hours to get from the community pharmacy and transported across town to the nurse.
Here at DCR, meds are just one-floor away.

If you had to name the most noteworthy things about your business/organization, what would be the things that first come to mind?

Don’t be fooled by the 1930’s art-deco exterior. Only the bricks are old-that’s it. DCHC values are timeless … like safety, quality and patient satisfaction. This place does exceptional things with team work. It’s a 5-star CMS ratings for ?? years now. Not too many skilled rehabilitation facilities in Omaha or across the nation can match DCHC.

What were your newsworthy accomplishments in 2016? In the past few years? Since opening? Of those, in which do you personally take the most pride?

I take pride teaching Geriatrics to UNMC Family Medicine resident physicians since 2007. I take pride being co-Investigator of an inter-professional grant between the College of Medicine, College of Nursing, and College of Pharmacy which is teaching future APRNS and pharmacist comprehensive geriatric care where seniors live and cultivate safe transitions and quality.

What are your goals for the future, and is there anything on the horizon that you’d like to announce?

DCR draws upon its strong history to build a bold future in today’s always-changing healthcare system. Hospital patients of yester-years are now the skilled nursing patients of today. With that said, DCR plans to expand our current capabilities. DCR is posed to move forward and adapt to these challenges and give high quality care. DCR will continue to surpass our patients’ and their family’s expectations and be a leader of excellence in skilled rehabilitation services.

Click here to view the article from Strictly Business.